Set up your account
Choose the correct desktop build, verify the installer, secure your registered email, create a unique password and enable two-factor authentication before adding funds.
Critical transfer rule
Verify the exact network, address format, contract or migration version, memo or tag, minimum, confirmations, fee and maintenance status in the authenticated account. Then perform a small round-trip test.
Keep independent records
Save UTC timestamps, account transaction IDs, blockchain hashes, addresses, amounts, quoted rates, fees, screenshots and support correspondence.